Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
We are committed to your satisfaction. If you are not completely satisfied with your purchase, we offer a robust return and refund process.
You have 15 days after receiving your item to request a return if the item is significantly not as described, defective, or damaged.
To start a return, please contact us at support@xtubborn.com with your order number, photos/videos of the issue, and a description. We will evaluate your claim and provide instructions on the next steps.
If your return is approved, we will process your refund to your original payment method. Please note that return shipping costs are generally the responsibility of the buyer unless the item is proven defective or not as described.